How We Can Help

How We Can Help

Home-Start Merton is valued by other agencies as a useful addition to the services they provide for families. The volunteer’s friendly support is not intended to be a substitute for professional services and the best results are achieved through an active partnership between professionals and Home-Start.

Our carefully chosen, trained and then carefully matched volunteers provide support, friendship and practical help to families experiencing difficulties and could include:-

  • F%20e(10)_volunteer_mum_baby_jpgLonely or isolated parents
  • Families with multiple births or several children under five
  • Mums with post natal depression
  • Families new to the area
  • Asylum seekers or refugee families
  • Lone parents
  • Families who lack basic parenting skills
  • Families where there is ill health or special needs
  • Teenage parents
  • Children aged 1 – 3 who may be at risk of learning delay

How do they help?

  • F_a_14_group_volunteer_family_older_children_jpgA trained volunteer listens, supports, encourages and gives practical help for as long as necessary. They visit families in their own homes where the dignity and identity of each individual can be respected and protected.
  • Developing a relationship of trust with the family in which time can be shared and understanding can be developed.
  • The approach is flexible to take account of different needs
  • Reassuring parents that difficulties in bringing up children are not unusual and encouraging enjoyment in family life.
  • Encouraging parents strengths and emotional well-being for the ultimate benefit of their children.
  • Encouraging families to widen their network of relationships and to use the support and services available within their community effectively.
  • Sharing their skills and coping strategies as parents themselves, providing an increased awareness of the children’s needs.
  • Motivation to help increase self esteem, self confidence and a sense of worth.

Click here to read a story from a family about how Home-Start helped them.

F%20b(9)_volunteer_mum_swinging_child_jpgThey are not professionals, so complement, but don’t replace, Health Visitors or Social Workers. Thus they act as advocates, providing support and enabling the family to have a voice and be heard.

If you would like to discuss a family before referring please telephone us on 020 8646 6044.