How We Can Help

How We Can Help

Home-Start Merton is valued by other agencies as a useful addition to the services they provide for families. The volunteer’s friendly support is not intended to be a substitute for professional services and the best results are achieved through an active partnership between professionals and Home-Start.

Our carefully chosen, trained and then carefully matched volunteers provide support, friendship and practical help to families experiencing difficulties and could include:-

  • F%20e(10)_volunteer_mum_baby_jpgIsolation
  • Families with multiple births
  • New birth
  • Parents with post natal depression
  • Families new to the area
  • Lone parents
  • Positive parenting
  • Families where there is ill health or special needs

How do they help?

  • F_a_14_group_volunteer_family_older_children_jpgA trained volunteer listens, supports, encourages and gives practical help. They visit families in their own homes where the dignity and identity of each individual can be respected and protected.
  • Developing a relationship of trust with the family in which time can be shared and understanding can be developed.
  • The approach is flexible to take account of different needs.
  • Reassuring parents that difficulties in bringing up children are not unusual and encouraging enjoyment in family life.
  • Encouraging parents strengths and emotional well-being for the ultimate benefit of their children.
  • Encouraging families to widen their network of relationships and to use the support and services available within their community effectively.
  • Sharing their skills and coping strategies as parents themselves, providing an increased awareness of the children’s needs.
  • Motivation to help increase self esteem, self confidence and a sense of worth.

Click here to read a story from a family about how Home-Start helped them.

F%20b(9)_volunteer_mum_swinging_child_jpgThey are not professionals, so complement, but don’t replace, Health Visitors or Social Workers. Thus they act as advocates, providing support and enabling the family to have a voice and be heard.

Home-Start volunteers provide support to empower families to function independently without the need for intervention.

If you would like to discuss a family before referring please telephone us on 020 8646 6044.