Do You Need Support?

 How Home-Start Can Help

Who can Home-Start Merton help?
If you are a parent or carer with a child under eleven, and are finding things tough at the moment, you can ask for  help.

Our volunteers help parents going through difficult times including:

  • F_a_14_volunteer_dad_mum_children_jpgLoneliness and isolation
  • Relationship difficulties
  • Coping with a new baby
  • Ill health, disability or special needs
  • Lone parenting
  • Postnatal illness
  • Children’s behavioural problems
  • Domestic Abuse
  • Mental Health

What do the volunteers do?
A Home-Start Merton volunteer will visit you regularly (usually once a week for a couple of hours) and offer:

  • D%20d(3)_volunteer_crutches_mum_baby_jpgFriendly support through difficult times for as long as you need help
  • Understanding that when bringing up children, problems are not unusual
  • Reassurance that you are not alone
  • A listening ear
  • An extra pair of hands to help you cope with everyday situations
  • Practical help with activities like playing or story time.


Who are the volunteers?

Home-Start Merton volunteers are people from different backgrounds and vary in age, but all have parenting experience. They:

  • C%20DSC_1151_african_child_on_seesaw_jpgWill visit you in your own home and accept you as you are
  • Are carefully selected for their friendliness, practical approach and understanding
  • Have undergone a check with the Disclosure and Barring Service (formerly CRB), and have all attended a course of preparation before being matched with families

Will anyone else find out?
Home-Start Merton is confidential. Personal information about you and your family is not disclosed to anyone outside the organisation without your consent, except where there is a concern about the safety or welfare of a child.

What if I change my mind?
You choose whether or not to accept Home-Start Merton support, and can change your mind at any time. A volunteer will only visit on your invitation

Why not read about some of the experiences of families Home-Start Merton has supported in their own stories in our ‘What our families say’ section.